Return to Office Solution for Ontario Government

Introduction:

Our digital transformation company had the privilege of working with a public agency to develop a sophisticated Office Booking System. This system, integrated with access control, single sign-on, and other Ontario government applications, was designed to enable a safe and efficient return to office work environments after the challenges posed by the COVID-19 pandemic.

Project Objectives:

1. Create a secure and user-friendly Office Booking System to facilitate the safe return of employees to office spaces.
2. Integrate the system seamlessly with access control measures to ensure a controlled office environment.
3. Implement single sign-on (SSO) for easy access and authentication.
4. Collaborate with Ontario government applications to exchange critical data securely.
5. Provide comprehensive support for efficient management of office bookings and capacity.

Key Technologies and Components:

1. Office Booking System: User-friendly platform for booking office spaces.
2. Access Control Integration: Security measures to control office entry.
3. Single Sign-On (SSO): Simplified authentication and user management.
4. Integration with Government Applications: Secure data exchange with relevant government systems.
5. Capacity Management: Tools to monitor and manage office capacity in compliance with safety guidelines.

Project Execution:

1. Requirements Gathering: We began by understanding the unique needs of the public agency and the safety requirements for office space utilization during the pandemic.
2. Acquiring a SaaS Application: Our journey began with the identification and acquisition of a suitable SaaS application that could cater to the unique needs of the public agency and fulfill the safety requirements for office space utilization during the pandemic.
3. Customization: We customized the selected SaaS Office Booking System to align it with the agency’s specific requirements. This involved integrating features like access control, Single Sign-On (SSO), and interfaces with government applications.
4. Seamless Integration: Achieving seamless integration with existing access control systems was a critical step in enabling controlled office access. We also implemented Single Sign-On to enhance user convenience.
5. Data Security Measures: Stringent data security measures were meticulously applied to safeguard the exchange of data with Ontario government applications, ensuring the confidentiality and integrity of sensitive information.
6. User Training: To facilitate efficient system usage and management, we conducted comprehensive training sessions for agency personnel, equipping them with the knowledge and skills needed to navigate the new system effectively.
7. Testing and Validation: Rigorous testing and validation procedures were rigorously executed to assure the reliability and security of the customized SaaS Office Booking System. This ensured that the system met the highest standards of performance and data protection.

Results:

The Office Booking System for the public agency delivered significant benefits:

1. Safe Return to Office: The system played a crucial role in enabling employees to return to office spaces safely.
2. Efficiency: Streamlined office booking processes and single sign-on capabilities improved operational efficiency.
3. Data Security: The system securely integrated with Ontario government applications, complying with data privacy and security regulations.
4. Capacity Management: Real-time capacity monitoring allowed the agency to adhere to safety guidelines effectively.